Home > > Terms of Use and Privacy Notice

Terms of Use and Privacy Notice

By: John Rowlinson - Updated: 29 May 2018 | comments*Discuss
 
Terms Of Use And Privacy Notice

The information on www.pondexpert.co.uk has been compiled from research and sources which we believe to be reliable and up to date and is supplied for information purposes only.

PondExpert will use its reasonable endeavours to try and ensure that all information displayed on this website is accurate and up to date, but makes no representation or warranty in relation to its content. Use of the website and its content is subject to the terms and conditions set out in our DISCLAIMER

PondExpert may provide links to other internet sites but the inclusion of such links does not imply any endorsement or recommendation of those websites or their content. PondExpert is not responsible for the content of any external internet sites or how they use any data that may provide.

Privacy

PondExpert is committed to protecting your privacy. We will only use information collected lawfully in accordance with the General Data Protection Regulation (GDPR) Act 2018. We will store all the personal information you provide on our secure (password protected and firewall protected) servers in line with GPDR. We take appropriate organisational and technical security measures to protect your data against unauthorised disclosure or processing, using for example, safeguards such as firewalls and physical access controls to all our data centres.

There are two kinds of information that we track from our users, non-specific information and specific personal information. In the first case we track the non-specific information by IP address from which we cannot identify a user or any personal details. This information is merely to identify trends in order for us to focus on future content.

In the second case we collect the information you provide when registering with us and from comments which we receive. We do not ask for any sensitive information.

We will not share your name, address or other details with any third party without your consent.

Submitting Comments

If you choose to post a comment in relation to an article on this website, we will request your email address in order to verify that you are genuine; this helps us to cut down on spam and fake posts. Email addresses are stored securely and are never used for marketing purposes or supplied to third parties.

When You Contact Us

In the course of sending us an email or communicating with us directly in any way, you are voluntarily giving us the information that we collect. The information may include your name, email address, IP address, phone number, postal address and other details that may include gender, location, occupation or other information of a demographic nature. In supplying this information, you consent to this information being collected and stored securely in accordance with the technical and organisational security measures described above.

Cookies

Our website publishes Google AdSense advertisements which use cookies. View our Cookies Policy here

Requesting Information About the Data we Hold

Under GPDR, you have the right to:

  • Request whether we hold your personal data and if we do, obtain a copy of it (known as a 'subject to access request')
  • Have inaccurate data rectified
  • Object to your data being used for marketing or profiling

You can check the information we hold about you by emailing us at info@pondexpert.co.uk or write to:

PondExpert
Daresbury Point
Green Wood Drive
Manor Park
Runcorn
WA7 1UP

If you find any inaccuracies we will delete or correct them promptly. If for any reason you no longer wish to receive any information send an email message to info@pondexpert.co.uk with the words 'remove me' in the subject line.

Related Articles in the 'Site Information' Category...
Latest Comments
  • Nana
    Re: Managing Plant Overgrowth Within Your Pond
    I have an average size wildlife pond in my garden full of goldfish and newts, sadly no frogs this year! It is…
    8 April 2020
  • Wanna C
    Re: Repairing Your Pond
    Hi. I have inherited two fish ponds which are raised to about 4 feet and cladded with wood. Both are made from a rigid fibre glass and are…
    7 April 2020
  • Pondnewbie
    Re: Repairing Your Pond
    We've just moved and have inherited a rectangular brick pond approx 6x4 in very poor condition. Apart from massive moss overgrow, there is…
    2 April 2020
  • Donita Gower
    Re: Dealing with Green Pond Water
    We have an old pond which is purely used for wild life.... there are no fish i it. This year the pond water has turned into green…
    1 April 2020
  • stuatel
    Re: FAQ: Pond Water Problems
    I have a problem with our pond which has a flow of water through it. The water comes from field run off and goes through our pond and…
    31 March 2020
  • LondonSteve
    Re: Plants for a Small Garden Pond
    I am building a pond/water feature for a couple of goldfish. It’s a round bowl shape 120cm diameter and 60cm at the middle…
    28 March 2020
  • Log
    Re: Building a Concrete Pond
    What paint do I need to put on the concrete to seal the wall and the base please Peter
    21 March 2020
  • Shazzy
    Re: Your Top Pond Questions Answered
    I have just built a raised pond which is about a foot above the ground. I would love to have frogs and toads in the pond…
    4 March 2020
  • Dons
    Re: What Could be the Reason for all the Fish Dying?
    Lost a fish 2 weeks ago now and just looked in pond 2 more dying they no spots on them
    13 February 2020
  • dieterlost
    Re: What Could be the Reason for all the Fish Dying?
    Hi just changed the water 2/3rds of the pond this January because fish were gasping for air and I’m…
    13 February 2020